Policies
Shipping
We ship within 2 days of receiving your order.
We currently ship to the United States only.
United States
We offer two forms of shipping to North America:
- Economy: Economy shipping is delivered using USPS First Class Mail. See delivery times for USPS First Class Mail here. Typical delivery times range from 5 to 8 business days.
- Express: Express shipping is delivered using UPS 2nd Day Air. See delivery times for UPS 2nd Day Air here. Typical delivery times range from 2 to 3 business days.
We offer free shipping on orders of $50 or higher. Unfortunately we can't offer free shipping for all orders - we are tiny and covering our costs is essential in order to be able to direct profits towards our causes. We appreciate your understanding.
Outside North America
Due to the low cost of our pins, shipping internationally doesn't make sense and would be prohibitively expensive. We are exploring drop shipping options to service other markets. If you live outside the United States and would still like to find a way to order a pin, please contact us and we'll try to figure out the most economical way of getting one to you.
Returns & Refunds
All of our pins are quality checked before shipping.
If a pin is damaged during transit, please send a photo through our 'Contact' Page and we will replace it. If you'd like a refund because your item is defective - send us a photo of the damaged or defective pin within 7 days of purchase and we will issue you a refund.
If you receive the wrong pin, we'll send you the new/correct one free of charge.
If your pin isn't delivered as expected, please contact us immediately and we'll work quickly to get your issue resolved.